Why do you need a Key Information Document before you can pay me?
A new legislation came into place on 6th April 2020.
As an employer, we require confirmation of your contract details from your agency (either an assignment schedule, contract or on an email template that we send to your agency) and a completed Key Information Document. Internally we have updated our system so that, from 6th April 2020 onwards, where we are not in possession of a Key Information Document from an agency for an agency worker, we are unable to process payment. This MUST be received prior to any payment being made.